Commercial conflicts are increasing, taking longer to resolve and costing more. And it is procurement and supply professionals on the frontline of supplier disputes. Listen to part one of this CIPS Futures mini-series where we delve into this critical challenge facing the profession. We unravel the common causes behind supplier disputes and ask whether this is a result of bad practices, or simply an inevitability of complex commercial contracts...

CIPS fellow and experienced global trainer in conflict management and negotiation, Kurt Warren, joins us for the first episode of this three-part series, alongside Joanna Ingram, chief revenue officer at resolutiion. Both guests underline the evolving role procurement practitioners are playing in conflict management and why effective resolution helps professionals demonstrate true value to their organisations.  

Additional reading:

This podcast mini-series is brought to you by the Chartered Institute of Procurement & Supply (CIPS), in partnership with resolutiion.