            In this episode, of the Refrigeration Mentor Podcast, host Trevor Matthews is joined by a seasoned expert Scott Ercole.  Scott shares his rich experiences with Trevor from working across diverse sectors.  From bustling large retailers to the critical environments of industrial cold storage facilities and the dynamic spaces of commercial supermarket refrigeration. With stories from his days at companies like Hill Phoenix to the challenges his has faced in the field. Listen in as they talk about the intricacies of installation, the transition to eco-friendlier CO2 booster systems, and the evolution of refrigeration technology that's reshaping the industry landscape. Whether it's discussing the challenges of adapting to different climate zones in cold storage or exploring the latest in adiabatic fans and predictive maintenance, Trevor and Scott cover a lot in this episode. Beyond the technology and techniques, both Trevor and Scott they delve into the personal growth and continuous learning that drive success in this sector. From Scott's journey to becoming the VP of technical sales at Coolsys to the importance of mentorship and building relationships within the industry, they share invaluable insights for anyone looking to thrive in this challenging yet rewarding field. You can connect with Scott Here - https://www.linkedin.com/in/scott-ercole-p-e-490a32102/ Learn more about Coolsys Here - https://coolsys.com/ Let's Connect on Instagram - https://www.instagram.com/refrigerationmentor/ Upcoming Servicing Compressors, Supermarket and CO2 Trainings - Learn More Here               

Episode 182: Navigating the Refrigeration Realm with Scott Ercole

This podcast is all about training, education and mentorship for commercial refrigeration and HVAC professionals.  My goal to help you develop your knowledge and skills, to master the art of refrigeration.   I will have expert guests from around the world joining us.  We will have different conversations on technical topic's like system troubleshooting, supermarket refrigeration and CO2 refrigeration.  Featuring technicians and engineers to manufacturers and many other industry expert join us to share their knowledge and wisdom.  I will have conversations about mental health, mindset,  and personal and professional development.  My goal is to help you become 1% better than yesterday.  Let's get a conversation going!

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In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Andrew Freeburg of Refrigeration Unlimited about the importance of understanding refrigeration electronics. With so many different makes and models controllers in the field, it can be overwhelming. But Trevor and Andrew offer practical tips and advice for getting comfortable with electronics, which will help you identify problems faster, make service calls easier and become a better refrigeration technician. In this episode, Trevor and Andrew discuss: -Understanding supermarket refrigeration electronics -Knowing what controllers are commonly found in your area -Importance of logging and tracking work -How to best use a controller to initially diagnose a problem -Importance of verifying the input readings on a controller -Correctly setting up your set points -Regularly using the controller manual -Using your smartphone to make service calls easier -How to override properly -Reading trend graphs -Learning independently 15 minutes a day Helpful resources & links: Andrew Freeburg on LinkedIn Refrigeration Mentor on Instagram Refrigeration Mentor YouTube Channel Upcoming Servicing Compressors, Supermarket and CO2 Trainings:  Learn More Here Learn More About Refrigeration Mentor: https://refrigerationmentor.com/ Get your FREE Service & Compressor Troubleshooting Guide:  Access Here  

Episode 205. Becoming a Better Technician with Electronics with Andrew Freeburg

In this episode of the Refrigeration Mentor Podcast, host Trevor Matthews is joined by Andrew Freeburg of Refrigeration Unlimited to share 10 tips for better, more confident communication with customers on service calls. Better communication not only helps build relationships with your customers, but also helps make diagnosing issues much simpler, helps you learn faster, and makes your working environment much more enjoyable. Above all, great communication with customers helps build confidence in yourself as a refrigeration technician, especially early in your career, and helps your customer develop confidence in you. In this episode, Trevor and Andrew discuss: -Building confidence through effective communication -Understanding order of operations -Initial questions to ask a customer at a service call -Active listening -Role playing -Tips for dealing with angry customers -Positive language -Staying calm and being patient with customers -Accepting feedback -Maintaining professional appearance -Building rapport with customers -Celebrating small wins -Continually updating your skills Helpful resources & links: Andrew Freeburg on LinkedIn Refrigeration Mentor on Instagram Refrigeration Mentor YouTube Channel Upcoming Servicing Compressors, Supermarket and CO2 Trainings:  Learn More Here Learn More About Refrigeration Mentor: https://refrigerationmentor.com/ Get your FREE Service & Compressor Troubleshooting Guide:  Access Here

Episode 204. 10 Tips to Boost Your Confidence Talking to Customers with Andrew Freeburg

REGISTER HERE for the next 12 Week Advanced CO2 Design Course (starts May 2024). In this episode of The Refrigeration Mentor podcast, host Trevor Matthews is joined by Andrew Freeburg of Refrigeration Unlimited with some tips and step-by-step walkthroughs to help supermarket refrigeration technicians - new and experienced - master your own process on any service call. These tips will help you troubleshoot more easily, problem-solve faster and greatly reduce your time on service calls. All of this, of course, will further your career as a supermarket refrigeration technician, meaning greater advancement, better customer relationships and much higher income potential. In this episode, Trevor and Andrew discuss: -A step-by-step walkthrough of an efficient service call -Importance of good communication with a customer -Questions to ask a customer to assess a service call -How to do an effective visual inspection -Why to divide your tools into different sets -Importance of understanding electrical circuits -Providing highly detailed invoices to customers -Understanding controls -Not just repairing problems, but determining why the problem occurred -Finding a mentor in the refrigeration trade -Creating a service call checklist Helpful resources & links: Andrew Freeburg on LinkedIn Refrigeration Mentor on Instagram Refrigeration Mentor YouTube Channel Upcoming Servicing Compressors, Supermarket and CO2 Trainings:  Learn More Here Learn More About Refrigeration Mentor: https://refrigerationmentor.com/ Get your FREE Service & Compressor Troubleshooting Guide:  Access Here

Episode 203. Supermarket Refrigeration Service Tech Tips with Andrew Freeburg

In this episode of the Refrigeration Mentor podcast, host Trevor Matthews talks with Jesse Stewart, National Training Manager at NAVAC, about the importance of self-investment and continuous learning for HVAC technicians to improve efficiency and skill in the trade. Jesse is incredibly passionate about helping HVAC technicians become more efficient and advanced at their trade. Here, he talks in depth about techniques for improving refrigeration system evacuation processes, the new generational attitude around training, proficiency and safety, and even debunks some common myths surrounding A2L refrigerants.  In this episode, Trevor and Jesse are talking about: -The generational shift in attitude toward work, safety and training -Career and financial returns from investing in training -Free resources for training: podcasts, books etc. -Importance of mindset in career advancement -Tips for pulling a better evacuation -Importance of regular performance checks -How to perform a faster evacuation -Bad practices for pulling an evacuation -Dispelling myths and fears about A2L refrigerants -Misinformation on social media about A2L’s -Tips for being a better refrigeration technician Helpful links & references: Email Jesse: training@navacglobal.com Learn more about NAVAC: https://navacglobal.com/  Learn more about ESCO Group: https://www.escogroup.org/  REGISTER HERE for the next 12 Week Advanced CO2 Design Course (starts May 2024). Refrigeration Mentor on Instagram Refrigeration Mentor YouTube Channel Upcoming Servicing Compressors, Supermarket and CO2 Trainings:  Learn More Here Learn More About Refrigeration Mentor: https://refrigerationmentor.com/ Get your FREE Service & Compressor Troubleshooting Guide:  Access Here  

Episode 202. Better Evacuations, A2L Myths and the Modern Mindset Around Refrigeration with Jesse Stewart of NAVAC

REGISTER HERE for the next 12 Week Advanced CO2 Design Course (starts May 2024). In this episode of The Refrigeration Mentor podcast, host Trevor Matthews is joined by Andrew Freeburg of Refrigeration Unlimited to talk about the perceived fears and apprehensions around CO2 refrigeration and working with high pressures. But as you’ll hear, there’s parallels between working with CO2 and other familiar high-pressure systems (think hydraulics, nitrogen etc.) and also a tremendous amount of safety measures in place in CO2 systems. With CO2 refrigeration becoming more prevalent around the world, learning and getting comfortable with these systems will help propel your career as a refrigeration technician and give you a major advantage as CO2 implementations continue. -Debunking Myths and Facts about CO2 refrigeration -Understanding CO2 Safety and Pressure Comparisons -High Pressure Concerns in CO2 Systems -Embracing Change and the Future of Refrigeration -The Future of Industrial Chillers and Natural Refrigerants -The Importance of Proper Welding and System Maintenance Helpful resources & links: Andrew Freeburg on LinkedIn Refrigeration Mentor on Instagram Refrigeration Mentor YouTube Channel Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More Here Learn More About Refrigeration Mentor: https://refrigerationmentor.com/ Get your FREE Service & Compressor Troubleshooting Guide:  Access Here

Episode 182: Navigating the Refrigeration Realm with Scott Ercole

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