Spark’s call centre had a horror show Monday as heavy rain hit northland, Coromandel and areas south of Auckland. Chief executive home, mobile and business Jason Paris says the telco had about 3800 calls about copper line faults – who in turn had to compete with a mob trying to get through with queries about the transition away from Yahoo Xtra Mail, plus regular calls.
Read more ($): https://www.nbr.co.nz/article/cash-move-copper-spark-chorus-ck-p-200531