NCPDPunscripted

In this episode, Pooja Babbrah welcomes healthcare strategist and Forbes contributor Seth Joseph for a conversation about the evolving role of community pharmacy. Seth explores the reimbursement challenges facing pharmacies, the growing opportunity for pharmacist-provided clinical services, and why collaboration may be the key to scaling the future of pharmacy care. 

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In the latest episode of NCPDPunscripted, Pooja Babbrah speaks with Amy Gleason, Acting Administrator, U.S. DOGE Service, about the future of healthcare interoperability, AI, and patient-centered innovation. Gleason shares her deeply personal journey navigating the healthcare system as a caregiver to her daughter with a rare autoimmune disease, and how that experience shaped her mission to improve data sharing and care coordination across the healthcare ecosystem. They also explore CMS’ Health Tech Ecosystem initiative, the role of AI in empowering patients, and emerging efforts around medical and prescription prior authorization.

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What happens when healthcare policy, AI, interoperability, and pharmacy innovation collide? Former HHS Secretary Alex Azar joins NCPDPunscripted live from the NCPDP Annual Conference for a candid conversation on the forces reshaping healthcare. From pharmacist reimbursement and PBM reform to the promise of precision medicine and AI-driven care, Azar explains why he believes we are entering a new era of healthcare transformation and what must happen next to unlock its full potential 

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What does it take to build stronger leaders and create more opportunities across healthcare? In the latest NCPDPunscripted, Patricia Pimentel & Kyle Tucker from Express Scripts, share how the Women’s Leadership Initiative at NCPDP is helping amplify voices, grow networks, and empower members at every stage of their careers. From professional development to meaningful allyship, this conversation highlights why leadership is everyone’s business.

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In this episode of NCPDPunscripted, Miranda Rochol, SVP at Prescryptive, shares how collaboration and innovation are transforming the pharmacy landscape. From real-world use cases explored at our first colLAB event to the growing impact of AI and patient-centered standards, this conversation highlights how the industry is coming together to solve shared challenges.

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In this episode of NCPDPunscripted, we sit down with Kristol Chism, RPh, of Optum Insight to unpack the future of clinical data exchange in pharmacy. From demystifying TEFCA to advancing pharmacist’s role in care delivery, this conversation explores what’s next and what needs to happen now. 

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In the latest episode of NCPDPunscripted, Katie Russell, Manager of Data Standards & Interoperability at CoverMyMeds, joins the conversation to explore the connection between public health and pharmacy standards. She shares how her public health background shapes her work at NCPDP and reflects on her experience in the Emerging Professionals Fellowship. Tune in for insights on leadership, collaboration, and improving healthcare outcomes through standards.

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On this episode of the NCPDPunscripted, Jennifer Steger, Vice President at Monument Advocacy, breaks down the fast-moving healthcare policy landscape in Washington, covering record-setting executive orders, CMS payment models, and rural health funding. Tune in for a candid conversation on prior authorization reform, pharmacist provider status, and why engagement has never been more critical as access, affordability, and technology take center stage.

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In this episode of NCPDPunscripted, Whitney Ellington sits down with Lew Parker, CTO of Arrive Health, to unpack why prior authorization still creates friction across healthcare. From real-time benefit checks to smarter interoperability, Lew shares how better data upstream can mean fewer delays, lower costs, and a smoother experience for patients and providers alike.

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In this episode of NCPDPunscripted, Whitney Ellington sits down with Raj Chhadua of ReNue RX to discuss how innovative reuse and reverse distribution models are changing the way pharmacies manage medication and reduce waste. Raj shares practical insights into the operational and regulatory realities pharmacies face today, and how smarter systems can improve efficiency while supporting patient access.

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