Hi everyone! This topic was discussed in our student center forum and I felt the information and tips were so great I wanted to share it with the public. I am sure many of you are or will be dealing with this at one time or another. One of our All-Star offices received an online Google review that was negative, and they were very hurt and upset by this (as would be expected). We won’t share the actual review since they wish to remain private. However, essentially, the patient was complaining online about her dental treatment and the associated fees. We asked our VP of Coaching, Dana Russell, and our Head Instructor, Larry Guzzardo, for feedback on how a practice can reply to a negative review.

Visit Us:- https://www.allstardentalacademy.com/dental-training/how-to-respond-to-negative-online-reviews-and-how-to-get-more-positive-reviews/