Mind Espresso

Negotiating with Empathy from Chris Voss


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This week’s MindEspresso is about using empathy in negotiation to reach higher level outcomes. Emotional barriers are often the biggest obstacles to successful negotiations. Christopher Voss was the FBI’s lead hostage negotiator and he pioneered the use of tactical empathy. He’s also the author of Never Split the Difference.

You can learn more about me here @ ScottEnglerLeadership.com https://lnkd.in/dAShC4D

You can follow these MindEspressos on ITunes here: https://lnkd.in/dMzitK5.

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