Does your contact center training stop after your agents get out on the floor? That's weird, stop doing that.
 
https://linktr.ee/caffcx

Does your contact center training stop after your agents get out on the floor? That's weird, stop doing that. https://linktr.ee/caffcx

Never Stop Training!!

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

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Never Stop Training!!

Never Stop Training!!