According to Credit Counselling Singapore (CCS), there was an 18 percent increase in the number of requests for credit debt in the first half of 2024, compared to the last six months of 2023. To help deal with the rising numbers, CCS will be rolling out a new two-year pilot programme. Andrea Heng and Hairianto Diman speak with Tan Huey Min, General Manager, Credit Counselling Singapore, to understand what credit counselling entails and the cases the agency has handled.

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