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New Field Service Mobile, surveys, entitlements, and SLA's
It's the last episode of #AtYourService for 2018 (brought to you by resco), but before we take off for the holidays, Shawn, Sarah, and Scott had a full agenda of service topics:
- New release of Field Service Mobile
- GPS tracking
- Asset tracking
- Improvement to UI
- Multiple forms per entity
- HTML 5 Woodford
- Streamlined provisioning of field service mobile
- Voice of the customer CSAT best practices
- Survey best practices
- Using Entitlements with customer service
- Measuring SLA's
Got feedback or suggestions for a future episode? Email [email protected].
This episode is a production of Dynamic Podcasts LLC. Subscribe to the CRM Audio network of podcasts on Apple Podcasts, Spotify, Player.FM, Google Podcasts, TuneIn, Stitcher, or YouTube. You can also listen via our app on iOSor Android.
Photo by rawpixel on Unsplash
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By Shawn TaborIt's the last episode of #AtYourService for 2018 (brought to you by resco), but before we take off for the holidays, Shawn, Sarah, and Scott had a full agenda of service topics:
- New release of Field Service Mobile
- GPS tracking
- Asset tracking
- Improvement to UI
- Multiple forms per entity
- HTML 5 Woodford
- Streamlined provisioning of field service mobile
- Voice of the customer CSAT best practices
- Survey best practices
- Using Entitlements with customer service
- Measuring SLA's
Got feedback or suggestions for a future episode? Email [email protected].
This episode is a production of Dynamic Podcasts LLC. Subscribe to the CRM Audio network of podcasts on Apple Podcasts, Spotify, Player.FM, Google Podcasts, TuneIn, Stitcher, or YouTube. You can also listen via our app on iOSor Android.
Photo by rawpixel on Unsplash