It's the last episode of #AtYourService for 2018 (brought to you by resco), but before we take off for the holidays, Shawn, Sarah, and Scott had a full agenda of service topics:

New release of Field Service Mobile

GPS tracking

Asset tracking

Improvement to UI

Multiple forms per entity

HTML 5 Woodford

Streamlined provisioning of field service mobile

Voice of the customer CSAT best practices

Survey best practices

Using Entitlements with customer service

Measuring SLA's