Emergency and first responder dispatchers play a critical role in public safety, acting as the vital first link between citizens in distress and the medical, fire and law enforcement resources that can help them. This summer, Yavapai College will be training the next generation of dispatchers at their first Public Safety Dispatcher Academy, June 6 through 17 at the Northern Arizona Regional Training Academy (NARTA) on Yavapai College’s Prescott Campus. “A good dispatcher knows how to read, listen and speak in a first-responder role,” Jim DeLung, Ph.D., Director of the Prescott Regional Communications Center explained. “They need incredible communication skills...

For the written story, read here >> https://www.signalsaz.com/articles/new-first-responder-dispatchers-academy-starts-at-yc/

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