In this conversation, Erin chats with Barbara as she shares her insights on the importance of empathy in leadership. Drawing from her extensive corporate experience, Barbara defines empathy as the ability to feel with others without losing oneself in their emotions. She emphasizes the significance of self-awareness, curiosity, and understanding fairness in fostering empathy. Barbara provides real-life examples of how empathy can be practiced in challenging situations and discusses common barriers leaders face in developing this crucial skill. The conversation concludes with practical tips for enhancing empathy in leadership roles.

Today on Tactical Empathy:

• Empathy is feeling with others without getting carried away.
• Understanding others is crucial for effective leadership.
• Empathy allows leaders to support their teams better.
• Taking a break can help in difficult conversations.
• Empathy is not about letting people off the hook.
• Self-awareness enhances our ability to empathize.
• Curiosity helps replace judgment in interactions.
• Fairness influences our capacity for empathy.
• We share more similarities than differences with others.
• Listening is a key component of empathy.

Connect with Barbara:

• Website: https://www.bnowconsulting.com
• Instagram: @bnow.consulting 
• LinkedIn: https://www.linkedin.com/in/bgeluda
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Connect with Erin:

• Instagram: @elthorp 
• LinkedIn: https://www.linkedin.com/in/erin-thorp-speaker/
• Website: www.erinthorp.ca 
• Inside Out Empathy Free Chapter: https://www.insideoutempathy.com/
• Freebie: 5 Practices to Build Empathy Skills

This show was produced by ELF Solutions Inc.