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Title: Listen Up or Lose Out
Author: Robert Bolton, Dorothy Grover Bolton
Narrator: Patrick Lawlor
Format: Unabridged
Length: 8 hrs and 24 mins
Language: English
Release date: 2/22/2018
Publisher: Brilliance Audio
Genres: Business & Economics, Career Development
Publisher's Summary:
When its time to clarify a situation, spur action, or win over hearts and minds, most of us start talking. But theres another form of communication thats far more effective: active listening.
Listening gets others to open up, calms tense situations, reduces misperceptions, and improves relationships. But listening well doesnt come naturally for most people. Its a skill that must be learned.
Based on years of behavioral research, iListen Up or Lose Out /ihelps you practice the tactics and habits of great listeners. Step by step, the book teaches you to focus on the other persons point of view, ask the right questions, restate their key points, read feelings, keep conversations flowing, resist the urge to interject, find solutions together, and more.
Imagine how much more influence and goodwill you can spread when you absorb what a person is saying, thinking, and feelinginstead of just thinking about what to say next. Master the listening process and youll reap the rewards.
Troubleshoot and solve long-standing problems Steer difficult conversations in productive directions Bring people together and help them collaborate Influence others to rally around your ideas Create high-functioning teams that always deliver Gain a reputation as a bridge-builder Achieve your goals, one relationship at a time