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Title: Excuse Me: The Survival Guide to Modern Business Etiquette
Author: Rosanne J. Thomas
Narrator: Teri Schnaubelt
Format: Unabridged
Length: 6 hrs 55 mins
Language: English
Release date: 2017-09-19
Publisher: Brilliance Audio
Genres: Business & Economics, Career Development
Publisher's Summary:
In today's diverse, evolving workplaces, the rules of behavior seem to shift constantly. But good manners are as important as ever. How well you present yourself at interviews, how respectful you are to colleagues, what your social media says about you, what you wear, knowing when to turn off your phone-these unspoken expectations determine who succeeds and who gets sidelined.
Blending classic wisdom with modern realities, Excuse Me helps you stand out as a true professional in the face of open-plan offices, constant connectivity, generational conflicts, and many other challenges. Drawing on the author's experience teaching business etiquette at top organizations, the book explains how to:
Know what to say in the face of incivility
Present a spotless online presence
Accept and embrace differences
Exude a positive attitude
Dress to fit your office culture
Make great first impressions
Collaborate with people of all ages
Adjust to cubicle life
Read nonverbal cues
Become a better listener
Avoid social media blunders
Entertain clients with confidence
And much more
Packed with examples of exemplary behaviors and common mistakes, Excuse Me untangles the nuances of good manners, and helps you smooth bumps, promote civility, and get ahead in your career.