On this episode of TechVerified, our special guest Shell Holtz, communication expert and Senior Director of Communications at Webcore, joins host Preston Lewis to discuss the influence of AI on internal communications. The conversation focuses on how AI tools like Chat GPT can be used to create and consume content in new and efficient ways. Holtz shares their experience using Chat GPT to write articles efficiently in their role as a communicator, highlighting how AI can save time in research and editing tasks. The discussion also delves into the challenges and limitations of AI adoption within organizations. They stress the need for establishing policies and guardrails for the efficient and effective use of AI, rather than outright rejection. The episode explores the idea that AI chatbots like Chat GPT have capabilities beyond writing and can be utilized in various job roles. The conversation also addresses the security and privacy concerns associated with using AI. The potential risks of storing prompts and personal information entered into the AI model are highlighted, along with the impact of learned biases on the quality of deliverables. Holtz concludes the episode by sharing their positive experiences using AI tools to assist with various writing tasks, including generating subheads, summarizing key points, and creating unique images. They emphasize the importance of understanding the limitations and potential pitfalls of AI while leveraging its benefits in the modern workplace. Join us as we dive into AI and its impact on internal communications with communication expert Shell Holtz.
