A remote working environment comes along with multiple perks like convenience, flexibility and enjoying all the comforts of home, but it also presents its own unique set of challenges. For example, remote teams may find it more difficult to form genuine connections and build trust with their colleagues. In this episode, Rhys sits down with Jess Johannson, the Chief People Officer at Tucows, to explore how to bring a team together despite physical barriers. As a global company dedicated to making the internet better and narrowing the digital divide, Tucows is on the leading edge of strategies for uniting remote teams. During the episode, Jess shares her expert insights and tips for building a tight-knit culture while working remotely such as ritual-building activities. She also discusses the importance of taking a customized approach in people operations overall to create a positive, inclusive company culture.

New World of Work is produced by Quill.

In today’s job market, it’s more important than ever to learn unique skills that help set you apart from the competition. Companies need to create a culture of continuous learning and upskilling for their teams, not only to keep a competitive edge, but also to keep their employees satisfied and engaged in their roles. In this episode, Rhys sits down with Cara Brennan Allamano, Senior Vice President of People at Udemy. As an online platform designed to help adults learn new things on their own schedule, Udemy reminds people of the value of continuous learning beyond traditional educational settings. Cara holds a master’s degree in liberal arts from Stanford University, and in the past, she’s held roles in people operations at companies like Adobe and Pinterest. As we continue the transition into this new world of work, Cara offers her insights about how companies can foster a culture of continuous learning and training while working in a remote, globally distributed, or hybrid setting.

New World of Work is produced by Quill.

Sharing feedback with an employee isn’t always everyone’s favorite task, especially if that feedback happens to be less than stellar. As many of us move into full-time hybrid roles and the war for talent rages on, it’s more important than ever to ensure teams are operating on a solid foundation of trust, respect and mutual understanding. In this episode of New World of Work, Rhys sits down with Shelby Wolpa, the founder of Shelby Wolpa Consulting, for a discussion on how people operations leaders can build a culture of continuous feedback to ensure employees remain fulfilled and satisfied in their roles, while performance issues are addressed quickly and smoothly. With over 15 years of experience in people operations, leading the charge at companies like InVision and InstaCart, Shelby now advises top CEOs, people leaders and venture capital firms to help them in their journey towards becoming people-first organizations. During the episode, Shelby shares her tips and proven strategies for cultivating an environment of continuous feedback at work.

New World of Work is produced by Quill.

As the digital revolution continues to unfold, creating a sense of tight-knit community has never been easier, but paradoxically, it’s also never been more challenging. Building a strong sense of community involves more than touching a few buttons—it requires a human perspective that leverages our unique capabilities to see one another on a fundamental level. In this episode, Rhys sits down with Lars Schmidt, the Founder and Community Catalyst of Amplify, to discuss the process of building an authentic community for people operations leaders. Lars shares his career backstory so far, and he also explains why a strong sense of community has never been more important for people operations leaders as we all adjust to this digital, globally distributed age.

New World of Work is produced by Quill.

Since 2020, we’ve all had to cope with major transitions to the way we work, live and communicate, no matter your age, occupation or nationality. Major shifts to the status quo rarely come without a few hiccups along the way, and anyone who manages people for a living knows this all too well. In this episode, Rhys sits down with Dipti Salopek, the Chief of Staff at Snyk, a developer security platform that has seen major growth in recent years. During the episode, Dipti shares some of her secrets for maintaining alignment throughout the organization during periods of major growth and change. She also shares some of the strategies Snyk has implemented recently in response to these rapidly evolving times.

New World of Work is produced by Quill.

Navigating a leadership role in people operations can be challenging, regardless of where you’re located. Add to the mix a global team operating from 100 different countries with a variety of different cultural norms, languages and customs, and things can get even trickier.  In this episode, we hear from Cory McGonigle Rose, the Senior Director of People Operations, Total Rewards, and HRIS at Chime. Cory’s career has taken her from Vegas, where she currently resides, to San Francisco, all the way to Berlin, so she understands the challenges that can crop up when operating on an international scale. During the episode, she reflects on her time working in Berlin at Delivery Hero’s headquarters, where she describes herself as a fish out of water. She explains how this experience helped her gain a first-hand understanding of the tough issues that can come up when managing a team from a global perspective, and offers her advice for people operations professionals hoping to improve their leadership skills.

New World of Work is produced by Quill.

In many ways, the success of an organization depends on people at the managerial level. Not only is it part of their role to ensure employees are feeling happy, fulfilled and supported, but managers are also responsible for delegating tasks and facilitating communication across the company. In this episode, Rhys sits down with Natasha Kehimkar, the CEO and Founder of Malida Advisors, a team of people operations professionals that helps companies accelerate on the path to impactful leadership. As a people operations professional with over 20 years of experience in global HR and talent, Natasha shares some key insights about people managers and streamlining the communication across teams during the episode. She also shares her perspective on effective strategies for managing managers and promoting diversity within the company structure.

New World of Work is produced by Quill.

As one of the most well-known event management systems in the world, Eventbrite has been dominating the industry for over a decade. But when the pandemic hit, companies around the world were forced to make some fundamental changes to their business operations, and Eventbrite was no exception—one such change was making the transition to a hybrid working model for its hundreds of employees. In this episode of New World of Work, Eventbrite’s Chief Human Resources Officer, David Hanrahan, shares some of the key insights and learnings he took away from making the shift to a hybrid working model. With over 20 years of experience in the people operations field (including a three-year stint at Twitter), David has a wealth of knowledge and insights to share with us about change management, building company culture and what it takes to make a hybrid working model successful.

New World of Work is produced by Quill.

The shift to remote work has brought on a brand new set of challenges for people operations professionals as they experiment with new tools, approaches and methods to keep teams happy and communication in constant flow. On this episode of New World of Work, Rhys sits down with Kimberly Bringas, Leadership Development Partner Lead at Drizly, to discuss the best ways to approach difficult conversations and conflicts while working remotely. In her role, Kimberly works with leadership to identify development opportunities as their teams scale, and coaches leadership on their pain points and growth opportunities. During the episode, Rhys and Kimberly discuss strategies for recognizing, understanding and diffusing conflict while working remotely.

New World of Work is produced by Quill.

 It’s important for companies to create a working atmosphere where everyone feels supported, included, and comfortable with collaboration, but this can become a challenge when team members are living on opposite ends of the world in separate time zones and with a diverse mix of cultural nuances. In some ways, striking the perfect balance can be even more challenging when it comes to managing smaller teams or startup settings that may not yet be equipped with all the infrastructure needed to operate smoothly. In this episode of New World of Work, Rhys sits down with Jen Paxton, the VP of People at Smile, to discuss the challenges of managing a global team. Jen shares some of the learnings and insights she’s gained while helping Smile grow, support, and manage a team of 55 across 17 countries.

New World of Work is produced by Quill.