Next in Queue

Next in Queue

By Rob DwyerBusiness
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Next in Queue episodes

  • #2 - Trevor Clark of ShyftOff

    Startups, Coaching, and the gig model for Contact Centers are just some of the topics I discussed with entrepreneur and co-founder of ShyftOff, Trevor Clark, who was previously a corporate executive responsible for Contact Center Operations, Finance, and Analytics.

    Music courtesy of Big Red Horse - bigredhorseband.com

    53 min
  • #1 - The Telephone Doctor

    Listen in on my conversation with Nancy Friedman (NancyFriedman.com and ServiceSkills.com), AKA The Telephone Doctor.  Nancy is an expert on customer service, communication skills, and sales.

    Music courtesy of Big Red Horse - bigredhorseband.com 

    52 min

About Next in Queue

From the publisher's feed

Next in Queue will introduce you to people in and around the Contact Center and CX industries who share their stories and expertise.