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Startups, Coaching, and the gig model for Contact Centers are just some of the topics I discussed with entrepreneur and co-founder of ShyftOff, Trevor Clark, who was previously a corporate executive responsible for Contact Center Operations, Finance, and Analytics.
Music courtesy of Big Red Horse - bigredhorseband.com
Listen in on my conversation with Nancy Friedman (NancyFriedman.com and ServiceSkills.com), AKA The Telephone Doctor. Nancy is an expert on customer service, communication skills, and sales.
Music courtesy of Big Red Horse - bigredhorseband.com
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