During product development, we're consistently looking for ways to learn more about the product in order to make design decisions. Some of that comes from test.

What do we do when our test results are...surprising?

We talk about some next steps I typically take when tasked with surprises: revisiting the purpose, understanding failure modes at test vs. what we expected (requirements and FMEA), finding a root cause (with the help of FMEA), and deciding what to do next.

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Other Quality during Design podcast episodes you might like:

How to Handle Competing Failure Modes

Remaking Risk-Based Decisions: Allowing Ourselves to Change our Minds.

5 Aspects of Good Reliability Goals and Requirements

The Way We Test Matters

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