NextWave Banking in Asia-Pacific

Firms operating across the capital markets, particularly investment banks, are facing an exceptionally challenging operating environment today. The COVID-19 pandemic, rising consumer expectations, and high inflation rates are all generational challenges that are now converging in 2023, and beyond, and are likely to shape the environment for some time. 

Such volatility can also bring opportunities, as well as more ideas and dynamic transactions. It can also accelerate operational, cultural and technological transformation across sectors. So, how should investment banks be considering their approach towards sustained and successful transformation? 

In this episode (Part 1 of 2), the discussion focuses on customer centricity, employee experience and talent pathways. 

Listen in for an insightful session with host EY Parthenon Strategy & Transactions Partner Oluchi Ikechi-D’Amico, EY Financial Services Partner Sanjeev Chatrath and DBS Group Head of Treasury and Markets and a member of the Group Executive Committee, Andrew Ng.

If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/en_sg/banking-capital-markets.

See omnystudio.com/listener for privacy information.

We are all witnessing the evolution of the payments industry. The fast-changing and dynamic payments landscape has enabled banks to focus extensively on agility and scalability as customer expectations continue to transform. Moreover, banks are drawing inspiration from digital players in adopting their digital payments model and considering innovative partnership strategies with FinTechs. This has changed the way banks engage with customers and made us reimagine the role of banks moving forward and the speed of change we expect in the coming years.

In this episode of the NextWave Banking in Asia-Pacific podcast, Clare Sporle (EY Financial Services Partner) is joined by Ethan Teas (Executive General Manager Payments, Commonwealth Bank of Australia) and May Lam (EY Financial Services Consulting Partner, EY Asia-Pacific Payments Leader, and EY Oceania Fintech Leader) to discuss macro megatrends impacting payments in Asia-Pacific, changing customer behaviors and preferences post-pandemic, the adoption of PaaS (Payments as a Service) and how banks should be considering this new model going forward.

If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/en_sg/banking-capital-markets.

See omnystudio.com/listener for privacy information.

Everyone knows that staying afloat in today’s fast-moving, transformative business environment means using technology to enable increased agility. It’s not enough to adapt to what’s happening now – the key is to be prepared to adapt to what comes next and beyond.

In this episode of the NextWave Banking in Asia-Pacific podcast, host Andrew Gilder and guest speakers, Saurabh Dhingra (EY-Parthenon ASEAN Financial Services Strategy Leader) and Aman Narain (Global Head of Platforms, HSBC), examine the role of platforms and curating ecosystems in creating opportunities for players within the banking industry, and how these ultimately enhance the customer experience.

If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/en_sg/banking-capital-markets.

See omnystudio.com/listener for privacy information.

Asia-Pacific banks have largely moved cautiously and in lockstep these past years, resulting in increasingly commoditized offerings. To emerge from the shadow of COVID-19 and achieve distinctiveness among their peers to pull ahead of the pack, they need to take more decisive actions to eke out fresh approaches for accelerated growth. Only then, can they transform and transition to top-decile performers that are more resilient and future-ready for tomorrow.

In this episode, we discuss the transformational trends in consumer banking and the role of technology and digitization in creating opportunities for the existing and new players, the role of FinTechs and neobanks in tilting the competitive playing field toward areas where they enjoy advantages, and the likely sentiment of banks as they look to evaluate and expand their presence to capture a large market share.

Tune in to a conversation with EY Banking & Capital Markets leaders, Jan Bellens, Tzu-Chung Liang, and Andrew Gilder.

If you would like a conversation on how EY teams can help your bank to navigate digital innovation, new business models and ecosystem partnerships in order to transform and achieve growth, please contact Andrew Gilder, EY Banking and Capital Markets Leader via LinkedIn or visit www.ey.com/en_sg/banking-capital-markets.

See omnystudio.com/listener for privacy information.