Episode 11 – Nick Francis on Proactive Customer Conversations

04.30.2014 - By Podcast | Support Driven

Download our free app to listen on your phone

“What if you could use customer support proactively to create wow experiences.” Nick Francis shares stories from the early days of Help Scout. Stories about doing support, talking with early customers to guide the product and bending over backwards to create wow moments. Nick talks about reaching out to customers with proactive support to help […]

More episodes from Podcast | Support Driven