Negotiation in Real Life

NIRL 36 Doug Noll - reducing strong emotions in 90 seconds


Listen Later

In this episode of Negotiation in Real Life, I speak with Doug Noll. Doug left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, trainer, and a highly experienced mediator. Doug’s work carries him from international work to helping people resolve deep interpersonal and ideological conflicts to training life inmates to be peacemakers and mediators in maximum-security prisons.

His fourth book, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less, was published by Beyond Word Publishing in September of 2017. De-Escalate is now in four languages and its second printing.

He is the co-founder of Prison of Peace, and creator of the Noll Affect Labeling System. In 2012, Doug was honored by California Lawyer Magazine as California Attorney of the Year.

In our discussion today, we speak about …

  • lessons in conflict resolution from tai chi
  • why a successful trial lawyer left legal practice
  • the extent to which our decisions are emotional rather than rational
  • what a redefined legal dispute resolution process may look like
  • the power of listening to emotions
  • how to use affect labelling and why it is so powerful
  • ... and much, much, more.


    Connect with Doug Noll

    LinkedIn: https://www.linkedin.com/in/dougnoll/

    Facebook: https://twitter.com/dougnoll

    Twitter: https://twitter.com/dougnoll

    Instagram: https://www.instagram.com/douglasenoll

    YouTube: https://www.youtube.com/channel/UCLMgSgzfVqHdriHEN3MiIKA

    Website: https://dougnoll.co/nicole-davidson


    Connect with Nicole

    Connect on ⁠LinkedIn⁠

    Connect on ⁠Facebook⁠

    Follow on ⁠Twitter⁠ @NDNegotiation

    Follow on ⁠TikTok⁠ @ndnegotiaton

    If you have an interesting negotiation story and would like to be a guest on the show, please complete an Expression of Interest and we'll be in touch!

    If you took value from this episode and would like to express your appreciation feel free to buy me a coffee!


    ...more
    View all episodesView all episodes
    Download on the App Store

    Negotiation in Real LifeBy Nicole Davidson