Send us a text

In this season of the podcast, I’m focusing on giving you real-life examples of my clients to help bring some context around the recommendations that I’ve been making throughout the last 2 seasons. A lot of these clients unfortunately engaged my services when they found themselves in sticky situations but hopefully, their experiences can help you avoid the same pitfalls.

In this episode, I talk about the all-important Terms and Conditions and what can happen if you don’t have them in place. I discuss how having carefully prepared Ts & Cs makes it easy to navigate through payment disputes, refund and cancellation policies and what your obligations are under the Australian Consumer Law.

I share the example of a client of mine who, having no Ts & Cs in place, relied only on emails and phone conversations to provide a service to her client. You’ll hear what happened when a misunderstanding took place and how it cost her not only financially but also the loss of a business relationship.

As I always say, prevention is better than cure. You’ll never regret doing the work up front to get your business documents in place. And hopefully, you’ll never have to call your business lawyer to get you out of a sticky situation.

LINKS:

Website:tmsolicitor.com.au

Instagram:https://www.instagram.com/tmsolicitor/

Facebook:https://www.facebook.com/traceymylecharanesolicitor