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What do you do when a new patient says, “I don’t want an exam, I just want an adjustment”? This HelpDesk episode tackles a situation chiropractors and CA's face all the time. Learn why patients don’t get to set clinical rules, how to confidently uphold your standard of care, and how to navigate these conversations professionally, without confrontation. We also share practical scripting for your front desk and clinical team to protect your license, your patients, and your practice.
Watch the full video on KMCUniversity.com!
By KMC UniversityWhat do you do when a new patient says, “I don’t want an exam, I just want an adjustment”? This HelpDesk episode tackles a situation chiropractors and CA's face all the time. Learn why patients don’t get to set clinical rules, how to confidently uphold your standard of care, and how to navigate these conversations professionally, without confrontation. We also share practical scripting for your front desk and clinical team to protect your license, your patients, and your practice.
Watch the full video on KMCUniversity.com!