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The pandemic caused a massive change in the association sector, as it did for all the sectors and communities that associations represent. Value propositions had to change, membership offerings had to adapt, and how organisations reached prospect members had to adjust to this new normal. In this week's episode, Andrew and Elisa wanted to dive deep into the ways associations have been dealing with this change in the recruitment and retention of members.

To do this, we invited two special guests to discuss what membership looked like throughout 2020 and what it looks like for 2021. Robyn Brently and Matt Dale are both from the UK & Ireland SAP User Group. Robyn is the Corporate Account Manager, and Matt is Head of Business Development. Together they give us a comprehensive account of how their organisation has proactively reacted to the pandemic and been there for their members every step of the way.

For more information about Association Transformation, please see our website: https://associationtransformation.org/

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