Want to get a head start on goal setting for 2018? Follow these three steps if you want your goals to stick.

Most companies ring the bell for when they land a new whale of a client, but they forget to blare the sirens when customers are leaving! 

There are a few words rumbled in many organizations. If you EVER hear anyone use them, you can basically save 100-150K a year and put a $3 substitute in place. Let me show you!

Do you need to "hug your customers?" Maybe not. Or maybe you do. here's why it's critically important to understand customer expectations.

In this week's tidbit, I explore the problem with expecting your customers knowing everything you can and can't-do, and what you can do to drive revenue by being more deliberate in your approaches.

Last week Equifax announced the largest data breach in history. Executives sold stock. They had the worst possible customer service response. It begs the question, what would Elon have done?

Watch out for the HIPPO! Is this how decisions are being made in your company? 

Floyd Mayweather and Conor McGregor walked away from a boxing match with $300M. Many top publications called it the Fleece of The Century, but here's what they missed and why this is an important business lesson.

I'll make you a $5M bet that money you were going to spend on training could be better invested elsewhere. Would you take that bet?

Are you missing the fundamentals in your business? It might be costing you dearly. That's what I cover on today's Tuesday Tidbit. Join over 30,000 CEOs and Presidents and subscribe to the tidbits at NoahFleming.com