Episode 227: Laura Jark wonders: how can we clean the clutter off the CSMs' proverbial work desk?

⏱️ Timestamps:

00:00:00 - Intro

00:01:22 - AI, role shifts, and the future of CSMs

00:02:31 - Why internal org noise impacts CS too

00:03:54 - Reframing value: Price is Right style

00:04:11 - Who does CS really serve first?

00:05:07 - How team charters drive focus and clarity

00:05:38 - JP’s blueprint for cutting the clutter

00:09:36 - Keeping the CS mission fresh and personal

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Laura Jark:

Laura's LinkedIn: https://www.linkedin.com/in/laura-jark-51901862/

Mentioned in this episode:

Matik

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