There has never been a wider mix of illnesses and issues seen by the UK ambulance services. There's also never been more different care pathways. It can sometimes be hard to know what the best thing to do is.

Choice fatigue, along with patients sometime presenting in the same way as others can lead crews to make some challenging decisions.

In this episode, some of the patient safety team sit down to talk about what's important when leaving a patient at home, what safety nedding needs to be in place and why just writing WAG on a PCR isn't enough!

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