Not So Old Fashioned

At Halliburton, a job isn't done when the part is built. It's done when the documentation is complete. Jon Hall treats the quality of the record as inseparable from the quality of the product, and that standard turned a paper-heavy shop floor into a searchable, auditable digital system.

Jon, Technical Architecture Group Manager at Halliburton, shows Rob how he digitized controlled checklists without the usual resistance, why he attacks the process instead of blaming the operator, and how documentation keeps a retiring workforce's knowledge from walking out the door.

Topics discussed:

• Making documentation part of the definition of done.

• Digitizing controlled checklists without the usual change-management fight.

• Attacking the process instead of blaming the operator.

• Treating AI as a label for automation.

• Using documentation to bridge a retiring, tenured workforce.

• Building traceability into every form for instant search.

• Testing your assumptions across 20 manufacturing sites.

• The explain-it-back tactic for mentorship and knowledge transfer.

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CHP Energy Solutions is one of the largest weatherization providers in the country, running 20 different funding streams to move clients off a wait list that once stretched six years. Bradley Strong, Andrew Saffel, and Erik Garcia join Rob in Phoenix to break down the checklist that stopped subcontractor callbacks, and what a shifting energy and funding landscape in Virginia means for the field.

Topics discussed:

• The running out of energy question
• Welcome to Not So Old Fashioned
• CHP's eight speaking slots explained
• How CHP earns client trust
• Twenty funding streams, one client
• Funding scrutiny and subcontractor supply
• Fixing the light bulb payment problem
• Fifty person team, paper to GoFormz
• The data center energy debate

Not So Old Fashioned is about the people who run field operations. Every episode, Rob Brewster sits down with somebody running crews in construction, energy or utilities, pours a couple Old Fashioneds, and they talk about the job. What's changed, what hasn't, and what they'd tell somebody coming up behind them. New episodes every other week.