In this episode of Not What I Expected, Liam sits down with the man who's shaking up the fintech world, Rob Lincolne. He’s a visionary making waves across the payments landscape with Paydock, your go-to global payments orchestration platform.

Dive deep with us as Rob shares tales from his diverse and creative schooling days to frontline experiences that changed his life, and how a township in South Africa shaped his outlook. It’s not all serious as there are plenty of conversations about finding happiness, learning from competitors, and making the leap from Australia to the UK.

Rob gets real about the importance of a mission-driven culture within Paydock. Why taking your own advice and trusting your gut can be the best move you ever make.

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In this episode of Not What I Expected, Liam delves into the world of identity, technology, and fraud with Gus Tomlinson, Chief Product Officer for Global Identity and Fraud at GBG.

Gus shares the journey from her early days in a rural school through to university. Discover the twists and turns of her career, from post-university explorations to her scariest interview moment that set her on a path to success. And hear how learning to trust the process and how much of life's journey involves stumbling upon luck, people, and opportunities at the right time.

See through the eyes of a leader who's been at the forefront of shaping the future of online security. Take a glimpse into her predictions for the identity and fraud industry, offering insights into the challenges and opportunities that lie ahead.

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In this episode of "Not What I Expected," Liam delves into the life of Emma Lindley MBE, a figurehead in identity, data, and privacy. Emma opens up about her rebellious streak and how she transformed the uncertainty that created into a catalytic force driving her towards monumental achievements in the identity sector.

Emma takes us on a journey from her early career challenges to the complexities of finding out what she really wanted to do. She shares the critical turning points that defined her career, leading to her pivotal role in founding Women in Identity - an organisation with over 3000 members. This initiative underscores her commitment to fostering diversity and inclusion in the identity industry, ensuring that identity systems are inclusive and representative of all users.

Throughout the episode, Emma reflects on the evolution of her professional identity, the value of continuous learning, and her efforts to humanise technology. She emphasises the necessity of dismantling biases in identity products to create systems that serve everyone equitably.

With insightful foresight, Emma also offers her predictions for the future of identity over the next five years, painting a picture of a more inclusive, ethical, and user-centric landscape.

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Learn more about Emma via the following links:

Website, LinkedIn

In this episode of Not What I Expected, Liam delves into the multifaceted career of Pratap Gautam, a visionary in payments and financial services technology.

Despite his academic success in an array of fields from anthropology to astrophysics, Pratap shares the cultural challenges of discussing emotional well-being in an Asian household and the paramount importance of communication in any endeavour.

Embarking on a tech career out of necessity to pay rent, Pratap's journey is anything but ordinary. From turning down an offer from Google to pioneering mobile payments and navigating roles at Visa, Microsoft, and as Head of Product Strategy at Fiserv, his story is a testament to following one's own path.

Pratap emphasizes the significance of integrity and making choices that lead to the best outcomes, offering invaluable insights into building a fulfilling career against the odds. Join us as Pratap Gautam reveals the unexpected twists and turns of his remarkable journey, proving that the most unconventional paths can lead to extraordinary destinations.

Don’t forget to subscribe & rate and review the show so we can continue bringing you insights from the industry’s most influential figures.

In this episode of Not What I Expected, Liam Chennells is joined by Lisa Scott, former CEO at Banked, a global real-time account-to-account payments infrastructure company.

For three years, Lisa has witnessed the growth of Banked, from a tight-knit team of 40 to a thriving community of 130 employees.

Hear about the challenges of meeting constant financial targets, the importance of celebrating small wins, and the unique experience of working in a startup where every sprint feels like a race with no known finish line.

Tune in to gain a deeper understanding of the payments industry and be inspired by Lisa's experiences as a pioneer navigating the ever-changing landscape of digital transactions.

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In this episode of Not What I Expected, host Liam Chennells sits down with Luke Trayfoot, Chief Revenue Officer at Mangopay.

Dive into Luke's journey, from his early years and transformative experiences in Africa to his deep dive into sociology and contract law. Discover how these diverse experiences fueled his passion for fintech and led him to redefine sales strategies in the financial technology industry.

Luke shares insights from his time at Hyperwallet, for being a sports agent of an F1 team, his approach to solution-type selling, and his role in expanding the European market. Listen in as Luke talks about his vision for payments in the next five years, the potential impact of AI in the industry, and the driving forces behind his success at Mangopay.

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Join us in the latest episode of the Not What I Expected podcast as we welcome Harshna Cayley, Managing Director at Barclays, for an insightful discussion.

Harshna shares her remarkable journey starting as a coder to embracing leadership roles across organisations such as United Biscuits, Visa, the International Airline Group, WorldPay, and now at Barclays.

During our conversation, Harshna discusses the dynamic landscape of consumer payments, highlighting the importance of seamless payment experiences. She simplifies complex acquiring and gateway processes, demystifying this complex landscape for our listeners.

As an industry thought leader, Harshna provides valuable insights into the future of payments, exploring trends such as alternative commerce, orchestration, and regulatory impacts on financial institutions.

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In this episode of Not What I Expected, join Liam Chennells as he sits down with Jeff Parker, the visionary CEO of Paymentology.

From early ambitions in sports to becoming a global leader in fintech, Jeff shares the pivotal moments of his journey across continents. Discover how hard work, seizing opportunities, and a drive to make an impact led Jeff to the forefront of financial services.

Delve into the evolution of Paymentology under his leadership, the pivotal role of AI in transforming payments, and how bridging cultural divides has been key to global success.

Jeff's candid take on overcoming impostor syndrome and the importance of timing in career transitions offers invaluable insights. If you're intrigued by the future of payments and the power of technology and human ingenuity combined, this episode is a must-listen.

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Hosted by Liam Chennells, Not What I Expected is the only destination for those ready to broaden their understanding of payments, business onboarding and key people in the industry. Let Liam, with his engaging style, take you on a very human journey beyond the buzzwords, unravelling complexities and opportunities in the sector.

In each episode, candid personal conversations with the industry's most influential figures, will provide a backstage pass to their stories, journey and future strategies. 

If you're curious about the future of payments, neo-banking, fraud, risk, and marketplaces, let Detected shine a light on the people and trends behind the headlines.