In this episode, we speak with the Lippard family about their lifelong ties to Novant Health.

Trang Vuong, MD, shares her story of how escaping communist Vietnam now impacts how she cares for her patients at Novant Health Primary Care Poplar Tent.

What could possibly go wrong? That's a question David Priest, MD, chief safety, quality and epidemiology officer, often asks — and he wants every Novant Health team member to ask themselves, too.  

Find out what Novant Health is doing to ensure every patient's experience is safe and remarkable and how you can use our safety behaviors to support our journey to First, Do No Harm.  

In this episode of Inside Remarkable, we speak with Julie Barfield, a Great 100 nurse, about the importance of taking chances and making a difference in the lives of our patients.

Today, we sit down with Tonya Robinson, a volunteer coordinator at Novant Health Presbyterian Medical Center. She always felt the calling to help others and knew that healthcare would be the best place to serve her community. Listen on to hear more about Tonya’s role at Novant Health and how she earned the honor of representing North Carolina as a Lung Force Hero at Congress in March 2020. 

Chief safety, quality and epidemiology officer David Priest, MD, discusses different safety and quality rating programs. In this episode he covers Leapfrog Group safety grades, the Centers for Medicare and Medicaid Services five-star quality rating system and more. 

In this episode we hear from Kimberly “Kitty” Webb, Novant Health patient partnership specialist, about how she often felt vulnerable as a child growing up in foster care. Her understanding of what it means to be vulnerable now helps Kitty relate to patients, who can also feel vulnerable at times.

In this episode we hear from Jean Miller, outreach resource specialist at Novant Health Today’s Woman OB/GYN and recipient of the Mark, our team member recognition program. Jean works tirelessly to reduce infant mortality rates by connecting patients with resources that can positively impact their babies’ health, things like education, food, transportation, counseling and housing. Jean’s story of inspiring patients and going the extra mile reveals to us the secret to receiving the Mark.

In October, Novant Health Mint Hill Medical Center celebrated its one year anniversary. In those 365 days, our team members have provided a remarkable patient experience for thousands of patients. Now, Joy Greear, the president and chief operating officer at Mint Hill, takes us on the hospital’s journey from planning the layout and breaking ground to caring for patients today.