NOVI KNOWS Podcast

Morgan Knapp of Elysian Homes shares how her team uses NoviHome to transform communication throughout the homebuilding process. From proactive weekly updates and frequent construction photos to keeping the entire team connected through one shared chat, Morgan explains how NoviHome helped turn consistent communication into a strength—and an important part of Elysian Homes' customer experience.

Morgan also shares creative ways her team uses NoviHome beyond the individual buyer, including showcasing community events, clubhouse progress, drone photography, and site development to both current and prospective buyers. Hear how a small builder is using simple, consistent processes to stay organized, keep buyers engaged, create memorable experiences, and build stronger relationships throughout the entire homebuilding journey.

Candlelight Homes built Firefly, a nearly 9,000-home community in Eagle Mountain, Utah, designed to pull kids off their screens and back outside. Then they built a paperless sales process to match. In this episode, Novi Home's national trainer Koy Huxford sits down with Candlelight's VP of Sales Ty Brooks and sales agent Cody Shipman to talk about why they ditched paper registration cards and brochures entirely, how hiring salespeople with zero sales experience became a competitive advantage, and how the Novi Home app, used for lead capture, home "watching," milestone photo updates, and re-engagement tracking, became core to how they sell and keep buyers informed from first visit through move-in.

In this episode of the Novi Knows Podcast, we sit down with Ryan Dillon, President of Ladera Living, to explore the unique challenges and rewards of building for the 55+ active adult market. Ryan shares his personal journey through the homebuilding industry, the origins of Ladera Living, and how the company has embraced technology like NoviHome to enhance buyer experience and streamline operations. From family business dynamics to redefining communication and customer care, this candid conversation reveals how Ladera is creating meaningful communities and delivering on high expectations.

In this episode of the Novi Knows Podcast, we sit down with Amanda, Director of Sales at Bloomfield Homes, as she shares her inspiring journey from new home sales agent to leadership. Amanda reveals how she leveraged social media to boost visibility in the small town of Godley, TX, and how Novi's features like photo updates, document storage, and the new Listings tool helped her deliver a standout buyer experience. Whether you're a sales pro or a builder leader, Amanda's hands-on insights and genuine passion for the industry offer valuable takeaways on using technology to elevate engagement, trust, and home sales.

In this episode of the Novi Knows Podcast, we sit down with Sheena Ramos from Abrazo Homes to discuss how their team leverages NoviHome to enhance the homebuyer experience. Sheena shares insights into Abrazo's journey from a small, locally-owned builder to a trusted name in New Mexico, emphasizing the importance of customer communication, marketing strategies, and operational efficiency.

Discover how Abrazo Homes leverages the technology to streamline progress updates, improve warranty management, and create lasting connections with buyers—ultimately reducing unnecessary site visits and enhancing safety.

The latest episode of the Novi Knows podcast brings a fresh perspective on how technology is revolutionizing the homebuilding and homebuying experience. Featuring Alicia Wilson from Level Homes in Louisiana and Liz Bowen from NoviHome, the discussion dives into the practical ways that Novi's innovative platform is transforming industry practices, streamlining communication, and enhancing buyer engagement.

2024 Unwrapped: Trends, Triumphs, and Takeaways

Kody, Haley and Liz look back on 2024 and what they are looking forward to in 2025.

Eric Wallace is the Director of Sales and Marketing at Fulford Homes based in Shiloh, IL. Eric discusses how the team at Fulford Homes has reduced unannounced site visits by +80% and the effect that their approach to NoviHome has had on their sales and production teams and on their buyers.

Kody and Jennifer discuss what NoviHome and @Focus360inc can do to attract buyer prospects and how both systems complement each other. Both companies provide tools that nurture the entire buying process. From design inspiration tools by Focus 360, to home construction progress tracking by Novi Home, both companies offer long-term value and go deep into buyer cycle engagement.

Rachel Starratt is the Online Sales Manager & Marketing Manager for Red Door Homes of the Carolinas, which is based in Winterville, NC. Rachel and Kody dive into homeowner feedback, sharing insights from buyers who love the weekly updates they receive through the app.