Faites-nous parvenir votre message!

NPS calculation and strategy

https://youtu.be/7FlnVkOkoks

We all want to be the center of customer attention. That's what the game is all about. You see, it all ties together. The better your results, the more customers you'll get. And the main thing you need to do to stay in the spotlight is to keep customers as engaged as possible.  What do marketers typically do to reach people? Everything.  From social media activity to following up with customers to creating tailored content that meets customer needs. Think about how your business can best quench customers' thirst for your product or service.  To keep up with your users' likes and dislikes, you need to anticipate changes and consider all possible scenarios. However, if you want to analyze your performance and grow your business, you need to know how to measure customer engagement. From a business perspective, it's easier to convert engaged customers and retain them. Your team's eyes should be on one thing: measuring customer engagement.  Net Promoter Score measures customer engagement and predicts business growth. This proven metric has transformed the business world and is now the core metric for customer engagement management programs around the world.  We present a video that explains the basics.

SERVICE OFFER
We offer conference services, training and coaching in the field of sales, customer experience and leadership.  For companies, we are accredited by Emploi Québec under the law on training.  We can issue training certificates and provide you with an invoice for the trainings followed online on this channel or for our real and virtual face to face interventions.  For our fee schedule here is the link: marioloubier.ca/investments

🙋 About us🙋
I am speaking and listening to anyone who wants to grow their career in Sales, Customer Experience and Leadership.  We are humans serving humans offering coaching, speaking and training services.  We offer a different approach based primarily on commitment and emotion which are the pillars of decision-making.

Contact me for more details

Mario Loubier
[email protected]
514-434-9423
Marioloubier.com

❤️ Find us❤️
🏠 W E B S I T E : https://marioloubier.ca/
🧑🤝🧑 F A C E B O O K : https://www.facebook.com/mario.loubier
💼 L I N K E D I N: https://www.linkedin.com/in/marioloubier/
🐦 T W I T T E R: https://twitter.com/marioloubier
📷 I N S T A G R A M : https://www.instagram.com/mario_loubier/

🎧 P o d c a s t s 🎙️ 
🍎Apple Podcasts: https://feeds.buzzsprout.com/1155089.rss
🎵 Google Podcasts: https://feeds.buzzsprout.com/1155089.rss
🔊Spotify: https://open.spotify.com/show/7dsMsTeJ15WuKnGapzFsW9

#nps #customerexperience #customerservice

Mario Loubier 514-434-9423
Formation, Conférence, Coach
Vente, Expérience client, Leadership