In this episode, Nick Chmielewski and guest Bill Schueler, MSN, RN, CEN, CPPS, WVTS, FAEN, discuss addressing workplace violence. Mr. Schueler is a Certified Professional in Patient Safety, a Certified Workplace Violence & Threat Specialist, and a fellow in the Academy of Emergency Nursing. He coauthored the chapter "Violence in the Emergency Department" in Strauss and Mayer's Emergency Department Management (second edition). He also has authored chapters in Sheehy's Emergency Nursing: Principles and Practice (seventh edition) and the upcoming eighth edition of Sheehy's Manual of Emergency Care. Mr. Schueler has presented on workplace violence at national conferences, including the Emergency Nurses Association's annual conference and NTI. He is active in workplace violence public policy initiatives in Oregon and nationally.

In this episode, Nick Chmielewski speaks with Cheyana Fischer, chief nursing officer and chief operating officer at Health First. They discuss a supply chain modernization project that improved the bedside clinician's work environment while also reducing expenses.

To learn more, please read Supply Chain Modernization: How to Align Your Approach with the Customer Experience.

Nick Chmielewski speaks with Noreen Hudson, MSN, RN, BRG's nursing team lead for perioperative services. In this episode, Noreen describes perioperative services within a hospital setting, with the operating room being one of six departments. She explains how all six departments function separately yet efficiently, touching closely on the process of the operating room.

Nick Chmielewski speaks with Jeff Doucette, DNP, RN, FACHE, FAAN, Senior Vice President and Chief Nursing Officer at Press Ganey. In this episode, Jeff explains how workforce engagement impacts the overall care process and patient satisfaction. He touches on his work at Press Ganey, and the company's involvement in improving workforce engagement.

Nick Chmielewski speaks with Nancy Mannion, DNP, RN, CEN, FAEN, chair-elect and secretary of the Nurses on Boards Coalition and president of NMB Global Leadership, LLC. In this episode, they discuss the importance of having nurses serve on various boards to give their input on improving healthcare within communities.

Nick Chmielewski speaks with Kim Vance, MSN, RN, NE-BC, an associate director in BRG's Patient Care Optimization team. In this episode, they discuss factors in optimizing and approaching span of control within a facility, including hours of operation, patient turnover rate, and overall environment safety.

Nick Chmielewski speaks with Josephine Wahl, MS, RN, FACHE, an associate director in BRG's Care Transitions Team who has a background in nursing and patient care services. In this episode, they discuss nursing leadership's role in care transitions.

Nick Chmielewski speaks with Summer Bryant, DNP, RN, CENP, CMSRN, Senior Managing Consultant on BRG's HPI Inpatient Nursing Team. She is also the president of the Academy of Medical Surgical Nursing. In this episode, they discuss the topic of Medical Surgical Nursing.

In this episode, Nick Chmielewski speaks with Dr. Erik Martin, DNP, RN, CENP, vice president of Patient Care Services and chief nursing officer at Norton Children's Hospital in Louisville, Kentucky. Dr. Martin is also president of the American Organization for Nursing Leadership (AONL). They discuss current workforce challenges in nursing practice.

In this episode, Nick Chmielewski speaks with Karen Barrow, FACHE (Fellow of the American College of Healthcare Executives), a Registered Nurse by background and associate director in BRG's Clinical Variation team. They discuss key aspects of reducing clinical variation and how this focus can improve quality and reduce costs.