Our health care system is in the ICU. But it doesn’t have to be torn down and rebuilt. Janet Hazelton says it will take a lot of work to get the health care system back to where it needs to be. The long time president of the Nova Scotia Nurses Union says there’s a willingness to do the work necessary. For years people within the systems were trying to get the attention of the people in charge. And she says urgent care in Nova Scotia is nursing care and Nurse Practitioners could be a huge help. Hazelton discusses the importance of recruitment and training but also about the challenges in the retention of those in mid-to-late career positions. But in spite of it all, she’s still optimistic and offers one important piece of advice for patients who are treating health care staff poorly.