Gloria Murray, ombudsman program director with LTCCC, talks about the role of ombudsmen as mediators and advocates for long term care residents. Murray also discusses the challenges facing ombudsman programs and chats about her career journey from nursing, to sales, to her current position as Hudson Valley’s ombudsman program director. Background reading and references: [...]

Journalist Marjie Lundstrom joins the show to chat about her FairWarning investigation on rampant food safety violations in nursing homes, and how this troubling trend ties into COVID-19. We also discuss what it’s like reporting on the nursing homes as a journalist, and Marjie offers a few tips for those writing about the industry. [...]

Jeanette Sandor, RN and legal nurse consultant, joins the Nursing Home 411 podcast to talk about nursing home negligence cases, the 1987 Nursing Home Reform Law, defensive documentation, and why families of residents should keep a journal. Background reading and references: Summary of the 1987 Nursing Home Reform Law: https://www.aarp.org/home-garden/livable-communities/info-2001/the_1987_nursing_home_reform_act.html Sandor’s blog about stories [...]

Deborah Truhowsky, an attorney and leading advocate for nursing home residents, joins the Nursing Home 411 podcast to discuss misconceptions about nursing home resident rights and warning signs of abuse and neglect. Background reading and references: LTCCC fact sheet on resident abuse, neglect, and exploitation: https://nursinghome411.org/wp-content/uploads/2017/09/LTCCC-Fact-Sheet-Nursing-Home-Reqmts-Abuse-Neglect.pdf LTCCC’s latest report on nursing home staffing: https://nursinghome411.org/nursing-home-staffing-2019-q3/ [...]

LTCCC’s Executive Director Richard Mollot and Policy Attorney Dara Valanejad join the show to discuss COVID-19 and how infection control issues have plagued nursing home facilities long before the current pandemic. We also chat about the problems posed by newly implemented visitation restrictions aimed at stopping the spread of the coronavirus. Background reading and [...]