In episode 83 of o11ycast, the Honeycomb team chats with Dan Ravenstone, the o11yneer. Dan unpacks the crucial, often underappreciated, role of the observability engineer. He discusses how this position champions the user, bridging the gap between technical performance and real-world customer experience. Learn about the challenges of mobile observability, the importance of clear terminology, and how building alliances across an organization drives successful observability practices.