The capacity to reach every person in a community is one of the major goals for emergency preparedness and response The goal of emergency health communication is to rapidly get the right information to the entire population so that they are able to make the right choices for their health and safety To do this, a community must know what subgroups make up its population, where the people in these groups live and work, and how they best receive information Although knowing this type of information might seem obvious, many jurisdictions have not yet begun the process to define or locate their at-risk populations
To maintain consistency with the Pandemic and All-Hazards Preparedness Act (PAHPA), this workbook uses the term “at-risk populations” to describe individuals or groups whose needs are not fully addressed by traditional service providers or who feel they cannot comfortably or safely use the standard resources offered during preparedness, response, and recovery efforts These groups include people who are physically or mentally disabled (e g , blind, deaf, hard-of-hearing, have learning disabilities, mental illness or mobility limitations), people with limited English language skills, geographically or culturally isolated people, homeless people, senior citizens, and children.