O'Connor's Outsourcing Hour

Keep on keeping on. Just stick at it. If you quit you’ll never win. You’ve heard phrases like this countless times I’m sure. But tenacity is very important. In this podcast Kevin talks about problems and how you react to those. Keep going!

In this podcast Kevin talks about the importance of communicating with your assistant and/or virtual team.

In this podcast Kevin talks about the importance of commitments and keeping them.

In this podcast Kevin talks about being consistent and how it has a huge impact on your business. Not understanding the power of being consistent will inevitably lead to the demise of the business.

I recently experienced customer service that was so good I decided to make a podcast about it. Dollar Shave Club rewarded me for my mistake by sending me out another pack of blades which I foolishly threw out!

Listen in as I tell you more about how they helped me. I’ll talk through the possible logic behind their great service and also how it might be something we could all learn from one another with how we can over deliver on service.

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In this podcast Kevin talks about MicroSoft’s BizSpark program to help you get the software solutions you need to help you run your business, for free.

In today’s podcast Kevin goes into detail on how he uses Twitter for powerful lead generation. This method is not well known so it’s ripe for the picking to find leads for you and/or prospects.

Resources: Inside the podcast I reference a spreadsheet. Twitter Keywords

In this podcast Kevin teaches you a great way to ensure your staff train themselves and still get you exactly what you need.

In this podcast Kevin teaches you exactly how he teaches his staff. Grab a notepad and pen, it’s going to be worth it! You will learn specific ways to train your remote staff and how to leverage your own skills and time in order to scale your training. See related blog post here

In this podcast episode Kevin takes you through the exact same strategy he uses in order to find reputable, well trained staff to join him and his team. This same strategy will help you get started with the perfect employee.