Key performance indicators (KPIs) are the metrics that businesses use to track their progress towards their goals. They are essential for any business that wants to succeed, but they are especially important for DME and respiratory businesses.

In this episode of the Off-Site Team podcast, Erik and April discuss the importance of KPIs and how to use them to improve your business. They cover topics such as:

What are KPIs and why are they important?

How to choose the right KPIs for your business

How to set achievable and measurable KPIs

How to track and analyze your KPIs

How to use KPIs to improve your business performance

If you are a DME or respiratory business owner or manager, this episode is a must-listen.

Podcast originally published Wednesday, October 4, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

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If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

In this episode, we demystify the concept of Key Results Areas (KRAs) and their pivotal role in enhancing business performance. Join us as we delve into real-world examples and practical strategies for defining and implementing KRAs across different business functions. Discover the power of transparent and measurable KRAs in aligning your team's efforts with your business goals. Whether you're a business leader or an aspiring professional, this episode provides valuable insights into the world of KRAs and their impact on your journey to success.

Podcast originally published Wednesday September 27, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

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If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

Uncover the secrets to effective HR as discussed on the Off-Site Team Podcast. From hiring thoroughbreds to fostering a people-centric approach, this episode reveals offsite HR's transformative potential.

Podcast originally published Wednesday September 13, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

_________________

If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

Join us for an enlightening conversation about the crucial role of off-site team members in DME business communication. We explore how these team members address the challenges of handling multiple customer calls, even during peak hours. Learn about the benefits of working with a workforce in the Philippines, including their proficiency in English, flexibility in working hours, and empathetic approach to customer interactions.

Podcast originally published Wednesday September 6, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

_________________

If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

Join us for a discussion on the intricate landscape of compensation for off-site teams, with a spotlight on the Philippines. Explore the nuances of 13th-month pay, health benefits, and more, which distinguish Filipino remote workers and make them stand out in the global workforce.

Podcast originally published Wednesday August 30, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

_________________

If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

In this episode of the Off-Site Team Podcast, we delve into the Philippines’ distinct culture, educational structure, and healthcare system with April, an Off-Site Team Member. Discover the allure of this tropical paradise and understand how it shapes the lives of its people.

In this episode of the Off-Site Team Podcast, hear from industry experts as we demystify the processes of DME billing and confirmation. We shed light on the steps required to ensure proper documentation, accurate modifiers, and compliance with insurance policies. Discover the behind-the-scenes efforts that enable DME businesses to thrive.

Podcast originally published Wednesday August 16, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

_________________

If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

In this episode of the Off-Site Team Podcast, we dive into the world of rehab services and how leveraging off-site teams can revolutionize the way DME (Durable Medical Equipment) and rehab businesses operate. Join us as we discuss the challenges faced by competitors in the industry, the intricacies of insurance paperwork, and how our innovative Workforce Solution is transforming the landscape. Discover the role of off-site team members in reviewing and managing critical documentation, ensuring compliance with insurance criteria. Learn how we optimize the entire process, from handling prior authorizations to maximizing billing confirmations. If you're looking to thrive in the evolving business world, tune in to gain insights and strategies for success.

Podcast originally published Wednesday August 9, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

_________________

If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

In this episode of the Off-Site Team Podcast, join us as we dive into the daunting world of faxes in DME and respiratory businesses. We discuss the challenges faced before implementing Off-Site Team's ingenious solution – the "Fax Wranglers." Discover how these skilled team members efficiently handle the avalanche of faxes, saving time and improving customer care. We also explore the benefits of automating the fax process and how it enhances the overall productivity of the business. Don't miss this insightful discussion on streamlining your paperwork woes!

Podcast originally published Wednesday August 2, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

_________________

If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/

Join us on this episode of the Off-Site Team Podcast as we delve into the challenges faced by DME and respiratory businesses when dealing with CPAP documentation. From the struggle of finding dependable employees to navigating insurance requirements, we offer valuable insights and solutions to enhance your business operations and customer service.

At Offsite Team, we streamline the recruitment process, offer personalized matchmaking, and provide ongoing support and monitoring. We take pride in ensuring affordability for our clients while offering benefits such as health insurance for our team members. The episode concludes with a glimpse into the next episode, where we will delve into the intricacies of working with insurance prior authorizations in the DME industry.

Podcast originally published Wednesday July 26, 2023

Spotify: https://open.spotify.com/show/4sDEHaixhh4HemRSuqrJvE

Apple: https://podcasts.apple.com/us/podcast/offsite-team/id1697220590

YouTube: https://www.youtube.com/channel/UCogoUnRZHmjjzse9_St99sA

_________________

If you're considering working with remote workers, the Offsite Team experience is a great example of how it can be done successfully. Contact us today to explore your options.

Website: https://offsiteteammember.com/