Jeremy Bloom sits down with Victoria Usher, CEO of GingerMay, to discuss leadership, mentorship, communication, and the future of work in a rapidly evolving tech landscape. Victoria shares lessons from her unconventional career path spanning nursing, politics, and PR, along with insights on active listening, managing high-pressure situations, building empowered teams, and why face-to-face connection matters more than ever in an AI-driven world.
Great leadership comes from leading by example and staying involved.
Active listening is one of the most underrated business skills.
Strong teams are built through shared ownership and clear communication.
Gut instinct is often pattern recognition built through experience.
Face-to-face communication still matters deeply in a digital world.
Mentorship should guide people toward finding their own answers.
High-performing leaders stay calm and decisive during stressful moments.
Honest communication creates trust and clarity within organizations.
Businesses need clearer boundaries and expectations post-COVID.
Emotional intelligence is critical for leadership and client relationships.00:00 Intro and Jeremy welcomes Victoria Usher
01:42 Victoria’s journey as CEO of GingerMay
03:02 Why working in tech and innovation is exciting
04:03 What great leadership actually means
06:03 Balancing team input with gut instinct
09:15 Mentorship and learning from Michelle Norman
12:28 How nursing and politics shaped Victoria’s leadership style
14:47 The power of active listening and mentorship
19:05 What companies get wrong about enablement
22:18 Honest communication and leading with clarity
24:10 Why face-to-face interaction matters more than ever
27:15 Thriving under pressure and crisis leadership
30:45 Victoria’s final advice on listening and communication