In this Ortho Marketing Podcast, Dean Steinman is joined by Amy Demas with Communicate Excellence. They discuss 3 things to help you and your practice.

Amy Demas brings a unique combination of orthodontic practice management experience, career business success, leadership and creative thinking to the challenges of maximizing effective communication for orthodontic teams. She is an international speaker as well as the author of Communicate Excellence, the first book designed specifically for the communication skills of the administrative team.

As the practice manager for her husband’s orthodontic practice, Amy developed and implemented streamlined protocols to optimize the productivity of the office and designed training and follow-up guidelines for each administrative role.