Panelists

• John Garvens, Owner & Principal Architect, Garvens Consulting, Garvens Consulting on YouTube
• Micah Gerger, Founder & Chief Technology Officer, Blue Robot Digital
• Jean-Michel Tremblay, Managing Principal, Aleysian, The Cloud Update on YouTube

Content

• 00:00 Introduction
• 02:02 Evolution of Commerce and Revenue Cloud
• 10:23 Common Problems with Revenue Systems Interoperability
• 13:23 Most Common Use Cases and Implementation Challenges
• 23:50 Revenue Management and Field Service
• 27:21 Product-Led Growth, Self-Service, and Headless Capabilities
• 38:48 Where Commerce Shines: Orchestrated Checkout
• 44:20 Custom User Interfaces and Optimal User Experiences
• 50:15 Shameless Plug for Consulting Services
• 51:25 Custom User Interfaces and Optimal User Experiences Continued
• 55:55 Final Thoughts and Wrap-Up