<p>This week we take a peak on how to do customer insight work in the right order..by doing it backwards. </p>

This week we take a peak on how to do customer insight work in the right order..by doing it backwards.

<p>This week we take a peak on how to do customer insight work in the right order..by doing it backwards.&nbsp;</p>

On Ghosts Decks and Other Frightening Apparitions in CX

Dave Fish, Ph.D., founder and CEO of CuriosityCX, is an exceptional storyteller who turns everyday customer experiences into inquiries and explanations of the customer experience from a perspective that only someone with Dave's unique background can.

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On Ghosts Decks and Other Frightening Apparitions in CX

On Ghosts Decks and Other Frightening Apparitions in CX