Stay Curious with Dave Fish

By CX of M Radio

Dave Fish, Ph.D., founder and CEO of CuriosityCX, is an exceptional storyteller who turns everyday customer experiences into inquiries and explanations of the customer experience from a perspective th... more

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FAQs about Stay Curious with Dave Fish:

How many episodes does Stay Curious with Dave Fish have?

The podcast currently has 7 episodes available.

Stay Curious with Dave Fish episodes:

June 17, 2020 When Emotions get in the Way
Listen in on Dave’s love affair with his Land Rover…and what companies can learn from it…
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7min
June 10, 2020 Free Insights…Know Where to Find Them
Dave quickly reviews free governmental, non-profit, and for profit sources to help make your business case bullet proof.
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11min
June 01, 2020 On Ghosts Decks and Other Frightening Apparitions in CX
This week we take a peak on how to do customer insight work in the right order..by doing it backwards.
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6min
May 25, 2020 Consumer Research - 3 Things You Need to Know
In this episode of Stay Curious, Dave discusses why product launches often fail due to consumer research miscues and offers three things you need to know when conducting consumer research.
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5min
May 18, 2020 The Importance of Designing Experiences, Not Products
In this episode, Dave stresses that customers buy experiences, not products, and describe the features and attributes of products that drive the customer experience.
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6min
May 10, 2020 Barbers...Really Good Barbers
In this episode, Dave recounts his experiences with Riviera Barbershop in Redondo Beach, California, and what makes them so exceptional that he is willing to travel from Arkansas to get a shave and a haircut.
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6min
May 03, 2020 Pizza
In the inaugural episode of Stay Curious, Dave draws on his lifetime of experiences eating pizza in his childhood home in explaining what separates three local pizzerias from the national competition in creating satisfied and loyal customers.
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11min

FAQs about Stay Curious with Dave Fish:

How many episodes does Stay Curious with Dave Fish have?

The podcast currently has 7 episodes available.