On Repute

Two organizations fail the same way in the same month. Both apologize within a day, commission a review, and change a policy. One is finished with it in six weeks. The other is still answering for it three years later. Most explanations for that gap point at the response: the speed of the statement, the tone, the chief executive on camera. Those things matter. They are not what separated the two.

In the opening episode of On Repute, Shrita Hernandez makes the case that a crisis never arrives at a blank record. It arrives at an account of the organization that stakeholders have been assembling for years, and the response is read against that account. The episode calibrates the claim, tests it against the research on crisis attribution and violated expectations, and closes with the questions a leadership team can ask before the event rather than after it. Essays and the full season at onrepute.com.

A preview of On Repute, Season One.

On Repute is a podcast about reputation: how organizations build, protect, lose, and rebuild brand trust, credibility, and market position. Through cases, patterns, and executive decisions, the show examines what strengthens an organization's standing, what erodes it, and what meaningful transformation requires. Each episode takes one reputational challenge and traces the choices, signals, and experiences that shaped the outcome, usually in about ten minutes.

Shrita Hernandez hosts On Repute. She brings twenty-five years of communications leadership across public policy, cultural, and mission-driven institutions, with experience advising chief executives and boards on reputation, brand, risk, and organizational positioning. The writing behind the show lives at onrepute.com. The visual edition is on YouTube.