On the Health Record

On February 21, 2024 there was a cyber-attack on Change Healthcare, a subsidiary of UnitedHealth Group.  As one of the largest cyber-attacks in U.S. history, it raised a lot of questions about cyber security within the Healthcare space. Wendy from our Clearinghouse team came on to talk about how the effect on the entire Healthcare ecosystem, and where we go from here. 

https://www.unitedhealthgroup.com/ns/health-data-breach.html#:~:text=If%20you%20believe%20that%20your,%2D888%2D846%2D4705 

Join us as we interview Dr. Dean Dalili, Chief Medical Officer at Deepscribe, to learn how AI is shaping the future of healthcare. Deepscribe is Healthcare’s Most Trusted AI Medical Scribe, and long-time partner of DrChrono by EverHealth. In this episode, we’ll be digging into how AI is helping clinicians better serve their patients, the benefits patients are seeing from the use of AI, and what the future holds for Artificial Intelligence within the healthcare ecosystem.

We recently hosted an AI Roundtable with some of our partners to discuss how AI is impacting the healthcare industry and where this exciting technology is headed. 

On this episode, we sit down with Senior Director of Business Development at Zocdoc - Kiley Asnis. Zocdoc is the leading digital healthcare marketplace, helping providers better reach, manage, and keep their patients. Each month, millions of patients use its free service, via www.zocdoc.com, or the Zocdoc App, to find in-network doctors, instantly book in-person or virtual appointments, read reviews from verified users, get reminders for upcoming appointments, preventative checkups, and more. We dig into what Zocdoc offers both providers and patients, and how Zocdoc and DrChrono are working together to streamline the patient experience and help providers get more of the patients they need.

Welcome back! We are excited to kick off Season 2 of this podcast. In this episode we talk with two of our senior leaders, Tara Cox and Matt Madden, about the growth and innovation happening within DrChrono by EverHealth. Send any questions and feedback to [email protected].

In this episode of On the Health Record, we're excited to share a conversation we had a little while back with DrChrono co-founder and former COO, Daniel Kivatinos. 

We dive deep into a DrChrono retrospective from the origins with Daniel and his co-founder Michael through the acquisition of DrChrono by EverCommerce. You’ll learn more about how DrChrono evolved as a product and company through pivotal moments like launching the first ever EHR on iPad to adding on RCM services and more. 

Daniel has seen DrChrono through it all, and we know that the whole DrChrono team is immensely grateful for what he’s built here. It was a pleasure to reminisce with Daniel and learn a little more about what he’s looking forward to after his time at DrChrono. 

This was a great conversation; thanks again to Daniel! 

If you like the episode, make sure to leave a 5 star rating, and subscribe to keep up with the latest releases! 

Music: Save Us Now by Shane Ivers - https://www.silvermansound.com

Send us your questions and feedback! Email me directly: [email protected]

"On the Health Record" is produced by Jon Murphy, Rosario Añon Suarez; executive producer Daniel Kivatinos; and hosted by Oleg Koujikov.

In this episode of On the Health Record, we spoke with Frances Glosson, a healthcare veteran whose career spans from nursing assistant all the way to hospital administrator. She also happens to be Oleg's aunt! 

We've been looking forward to this episode for a long time. Aunt Franny has a unique understanding of what it takes to make a hospital function efficiently. We discuss her experience in optimizing operations at the hospitals she’s worked with, and she shares some insight into the ways that leadership styles have changed over the years.

Frances also enlightened us on Personality Trait Theory, a topic which she’s written a dissertation on, and how understanding human dynamics can translate into more effective systems in workplace settings. We even touch on the changes in EHRs over the years along the way!

Talking to Aunt Franny was a lot of fun, and we're excited for you all to hear what she’s learned over the course of her long career in healthcare. 

If you like the episode, make sure to leave a 5 star rating, and subscribe to keep up with the latest releases! 

Music: Save Us Now by Shane Ivers - https://www.silvermansound.com

Send us your questions and feedback! Email me directly: [email protected]

"On the Health Record" is produced by Jon Murphy, Ajay Kumar, and hosted by Oleg Koujikov.

This episode of On the Health Record features Eron Villareal, the founder of Yuzu Labs and a former DrChrono developer. 

In this episode, we discuss Eron’s experience as one of the first developers to work on DrChrono after Daniel and Michael. He spins some classic startup stories of long work days that regularly bled into nights, all to build a platform powered by passion and Red Bull. He breaks down some early DrChrono milestones achieved during his time there as well. 

Since leaving DrChrono, Eron has worked on his own startup, Yuzu Labs, to create a research platform called Steady Pages. They’re working on some really interesting projects in the medical research space right now, so stay tuned for more on that. 

Eron was a great guest for this episode, and we had a lot of fun reminiscing about his time at DrChrono and learning about what he’s doing now to better the healthcare industry. 

If you like the episode, make sure to leave a 5 star rating, and subscribe to keep up with the latest releases! 

Music: Save Us Now by Shane Ivers - https://www.silvermansound.com

Send us your questions and feedback! Email me directly: [email protected]

"On the Health Record" is produced by Jon Murphy, Rosario Añon Suarez; executive producer Daniel Kivatinos; and hosted by Oleg Koujikov.

This episode of On the Health Record features discussions about how DeepScribe’s AI medical scribe system works and how the company has grown over the years to be used by over 500 organizations. They've also received $35m in funding. We then took a deep dive into Akilesh’s background from his time at Cal Berkeley to the inspiration for founding DeepScribe. 

Akilesh sheds some light on fascinating topics in tech like machine learning and how it can impact healthcare. Physician burnout is a massive issue in healthcare, so we take a look at how a timesaving solution like Deepscribe can help ease those burdens. 

We cover a lot of ground in this episode. If you’re interested in AI, healthcare, EHRs and more, stick around for a great interview with Akilesh.

If you like the episode, make sure to leave a 5 star rating, and subscribe to keep up with the latest releases! 

Music: Save Us Now by Shane Ivers - https://www.silvermansound.com

Send us your questions and feedback! Email me directly: [email protected]

"On the Health Record" is produced by Jon Murphy, Ajay Kumar, and hosted by Oleg Koujikov.

In this episode of On the Health Record, we spoke with Tiffany Wells, DrChrono’s Director of Revenue Cycle Management. If you have ever wondered how the RCM process works, Tiffany breaks it down in the clearest terms possible. Find out the 6 key metrics every practice needs to track to understand the success of their RCM process.

She also detailed her winding route to RCM, going from a prospective psychologist to discovering a passion for medical billing. She shared how the implementation of efficient billing processes into practices made her realize that she could still have an impact on healthcare from behind the scenes.

As the episode goes on, you’ll hear about the diverse backgrounds of our RCM team members and how that contributes to their success as a unit. Then, Tiffany shares some insight into her leadership style and touches on her experiences in tech. We hope you enjoy the episode!

If you like the episode, make sure to leave a 5 star rating, and subscribe to keep up with the latest releases! 

Music: Save Us Now by Shane Ivers - https://www.silvermansound.com

Send us your questions and feedback! Email me directly: [email protected]

"On the Health Record" is produced by Alyse DiNapoli, Jon Murphy, Rosario Añon Suarez; executive producer Daniel Kivatinos; and hosted by Oleg Koujikov.