This Week On The UnifiedAtWork Series, We’re On the Job with TOBY ENQVIST Chief Operations Officer and JESSICA KIMBROUGH Chief Diversity, Equity & Inclusion Officer at United Airlines.

Toby & Jessica talk about: Journey To United Airlines, Current Jobs, Defining Inclusion, Service Ambassadors Program, Advice to other companies on creating similar inclusive employment programs.

Jessica talks about: Social Impact of Inclusion Revolution on United Airlines, Diversity and Inclusion Goals and this inclusive employment program, and how this groundbreaking program benefits other companies.

Toby talks about: Customer Experience Benefits from this Inclusive Employment Program and Making Travel Experience more Inclusive and Accessible for people with disabilities.

This Episode was Originally Recorded LIVE From O’Hare International Airport United’s Polaris Club on Tuesday, 6 October 2020.

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Watch the edited video episode on YouTube: https://youtu.be/7Foxs_CBZuU

Watch the livestream video episode on YouTube: https://youtu.be/NQxPfq8SGns

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