By Bianca Angelico
The podcast currently has 15 episodes available.
Welcome back to On Verve: Modern Approach to Customer Experience podcast, season 2. In this episode, our Chief DayMaker, Bianca Angelico, sits down with Jaime Lloyd-Jones, Head of Internal Communications at Churchill Group. Together, they discuss the ever-evolving tech landscape, how data is important to understand guests' needs and why feedback is the secret sauce to success.
Connect with Bianca Angelico on social media
- Instagram @chef_daymaker
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
LinkedIn On Verve
Music by Tristan Carmichael
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's episode we invite back Lynne Cullen to help close out our first season as we reflect on 2021 and our predictions for 2022.
Connect with Lynne Cullen on LinkedIn
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's episode we talk to Lizzie Neave, who is the Group Marketing & Communication Director for Churchill Group. Lizzie and I sit down and reflect on the creation of On Verve - everything from the name to why we call our team DayMakers. Awesome episode for anyone thinking of currently creating a new brand.
Connect with Lizzie Neave on LinkedIn or Twiiter @mrsneave
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
In this episode, Lucy Williams from BeSure Events share about her journey setting up a business during lockdown that is all about creating memorable experiences. She shares her insight on starting a business in lockdown to her special ingredients that create lasting memorable moments to Christmas parties this year. Loved this episode, subscribe, rate it, and share it. We would love to hear from you.
Connect with Lucy Williams via instagram Instagram: @besure_events / @lucydarl or Linkedin.
Website: www.besureevents.co.uk
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we talk to Lynne Cullen, who is the Culture & People Manager for On Verve. Lynne shares about the culture at On Verve and why we refer to our team as DayMakers. We give a few hints to something exciting we are launching in October - we cant wait to share about it! Lynne also gives tips for interviews.
Connect with Lynne Cullen on LinkedIn.
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we went international as our guest this week is based in Florida. Tony Johnson is an award-winning customer experience speaker, trainer, and consultant who helps organizations grow through cx strategy, leadership development, and employee engagement. Tony was previously the customer experience officer for Aramark and now he is the founder of Ignite your service training and consulting. He also serves as 4xi Global consulting’s customer experience officer in residence.
Topics we cover;
Connect with Tony Johnson - https://www.4xiconsulting.com or listen to his podcast Ignite your service - Customer Service Academy, whereever you listen to your podcast.
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
Liz Kentish turned the tables and interviewed Bianca Angelico the Chief DayMaker at On Verve. Liz Kentish is the Managing Director at Kentish and Co. Ltd and co-host of Plan B mentoring.
Topics we cover;
Connect with Liz Kentish
- www.kentishandco.com
- Twitter @Liz_Kentish
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we talk to Elias Fonseca, last year's finalist for Corporate Receptionist of the Year Award on his views of creating exceptional customer expereince as a Receptionist or as we like to say at On Verve as a DayMaker.
Connect with Elias Fonseca on LinkedIn.
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's epsiode we went international as our guest this week is based in New York. Barbara Boden is the Co-Founder and Managing Partner at 4xi Global consulting and was previously the Managing Director of Amentity Services at JP Morgan Chase & Co.
Topics we cover;
Connect with Barbara Boden - https://www.4xiconsulting.com
Connect with Bianca Angelico on social media
- Instagram @biangelico
- Twitter @Bi_Workplace
- LinkedIn Bianca Angelico
On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day'. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests.
Connect with us www.on-verve.com and on social media;
Instagram @weareonverve
Twitter @on_verve
LinkedIn On Verve
Music by Tristan Carmichael
The podcast currently has 15 episodes available.