Takeaways

• Founders often expect employees to wear multiple hats.
• Hiring should focus on specific roles rather than multiple responsibilities.
• Employees need to build skills before they become overwhelmed.
• Employers should proactively train employees for future workloads.
• Micromanagement is not effective; empowerment is key.

📖 Buy "Small Giants: Companies That Choose to Be Great Instead of Big" by Bo Burlingham

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