Episode 258: Majd Maksad is working on something big.

⏱️ Timestamps:

00:00:00 - Intro

00:01:35 - Rethinking customer communication

00:03:02 - Say goodbye to repeating yourself

00:04:43 - You're not Steve: The pain of support calls

00:05:09 - Envisioning autonomous customer success

00:07:03 - The high cost of ignoring AI

00:07:47 - Real-world AI use case: Bug-fixing bots

00:08:39 - Revenue generation over cost cutting

00:10:42 - Wrapping up and what's next in AI CS

📺 Lifetime Value: Your Destination for GTM content

Website: https://www.lifetimevaluemedia.com

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

👋 Connect with Majd Maksad:

Majd's LinkedIn: https://www.linkedin.com/in/majdmaksad/