In this episode, we’re back with Dr. Kellen Scantlebury, founder of Fit Club NY. Dr. Kellen has always done things a little differently — and his clinic is a testament to that. This time around, we tackle big topics like keeping patients accountable, growing your network, and rebooking strategies that actually work.

What You’ll Learn

• How to create a clinic environment that encourages rebooking
• What it means to “drive the bus” as a practitioner—and why it matters
• How to creatively expand your services

Guest Bio

Dr. Kellen Scantlebury is the founder of Fit Club NY, a cutting-edge physical therapy clinic in New York specializing in sports rehab, injury prevention, and performance training. With a background in strength training and a passion for redefining clinic culture, Kellen helps active individuals stay at the top of their game.

Resources mentioned

• Fit Club NY
• Dr. Kellen Scantlebury’s Playbook for Creatively Expanding Your Offerings

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Radio Front Desk is Brought to You by Jane

Ever wish patient follow-ups could take care of themselves? Jane’s rebooking reminders do just that! They’re like a gentle nudge for your patients to come back, so you don’t have to chase them down (or even think about it). If today’s chat got you wondering how to boost retention without coming across as pushy, this is totally worth checking out. Learn more about Jane’s Rebooking Reminders.

Disclaimer: This podcast is for informational purposes only and should not be considered as professional medical, legal, or financial advice.

The views and opinions expressed in this podcast are those of the guests and do not necessarily reflect the official policy or position of the podcast host or its affiliates.